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Showing posts with label CSR. Show all posts
Showing posts with label CSR. Show all posts

Monday, 1 September 2014

You Will Be Commodified



CSR, corporate social responsibility, was the buzzword of the "Third Way" of the Clinton and Blair days. Grasping capitalism got a makeover as it moved its p.r. budget into sponsorship of everything from opera performances to litter picking, supposedly "giving back" to the communities it had expropriated its massive profits from. Its agenda was approvingly marked out by Tony Giddens, guru of the “Third Way” in his writings in the 1990s. Through an "End of History" prism so popular at the time, Giddens claimed that "when no one knows of any viable alternative to a market economy, demonising the corporations makes no sense.” He proposed that corporations should engage with the voluntary sector to foster social programmes, such as one from the US where a computer firm provided equipment to schools in return for a slew of exclusive advertising.

The cynicism of this seemed to bypass many writers on the genre. Giddens drew from the work of Rosabeth Moss Kanter, who identified a new, business focused strategy by corporations towards involvement in social development. Whereas the traditional approach to community involvement viewed the voluntary sector as “a dumping ground (for) spare cash, obsolete equipment and tired executives on their way out”, Kanter’s “new paradigm” involved using social needs as a basis for development of business ideas and opportunities. It has nothing whatsoever to do with "giving back" or discharging any accepted "social responsibility". Rather, it is simply a laboratory for profit maximisation - in the UK, Blair and Mandelson of course enthusiastically embraced, intensely relaxed as they were about the filthy rich.

Never mind that, around the world, most of these mega-monstrosities continue to rip off consumers, drive down wages and ravage our environment of irreplaceable resources: they give money to charities! They endow hospital wings (in place of paying taxes for public health). They plant trees, give kids "jobs" as unpaid interns...

Capitalism has much to atone for.
Capitalism is based on the commodification of everything that can be described as scarce. If something is not completely abundant, such as (for now) oxygen, it can be appropriated by someone who by the law of capitalist states becomes its "owner". That commodity remains in the ownership of that person (human or corporate) until it is sold with the seller's objective being to maximise the difference in value between what it took to acquire the item and what can be obtained from a purchaser. On such an elevated and considered level are the wonderful, diverse products of our unimaginably complex biosphere costed, traded and eventually used up, in spite of their often being irreplacable. This is why, for example, oil companies have no fear about the melting of the ice caps - rather they see this as a brilliant market opportunity to drill for oil in the deep waters of the Arctic.

Similarly, as water becomes scarcer, we have the head of Nestle, which uses massive quantities of water in Third World countries to produce fizzy drinks and even "water" for use by First World consumers, declare access to water is not a public right. Rather, it can be commodified, bought and sold by rich multinationals - and as this same corporatocracy has bought up governments as well, the law makes any attempt to bypass the overweening power of big business' ownership of even the basic essentials of human life increasingly difficult. For example, in one African country, a western firm running the privatised water industry for a time even succeeded in banning impoverished peasants from collecting rainwater. Popular protest led to their eventual ejection and the renationalising of the water industry. But it remains a fact that the neoliberal elite will happily deploy state power on behalf of itself - in fact, while preaching the virtues of free markets, these privateers in truth skew and bypass markets in ways Stalin only dreamt of. (It is notable that bans on "rainwater harvesting" are now spreading to states within the USA, with Utah and Colorado criminalising anyone who puts so much as a bucket out to collect water in the driest states of the Union - where water, as a commodity, could scarcely be more precious or profitable).

But in the midst of this we get companies claiming to care, offering well-branded "help" to the very people they are screwing over - like the fracking company Chevron, which sent a pizza voucher to residents after an explosion near their town. If it wasn't so devastatingly tragic, it might be laughable - but it isn't. It is real. Can anyone seriously argue that this system with its mindset of dog-eat-dog acquisition can be sustained or reformed? In any other context would anyone even remotely buy the farcical claim that lots of cut-throat competing individuals acting to the maximum of self-interest somehow synergise into fostering the public good? Or enhance and share the common weal?

This video by the Australian 350.org environmental movement sums up the truth and says what the sociopaths on the make who control such a swathe of our economic activity and own so much of our planet are really saying to the rest of us, the suckers they leech from day after day after day. Some of them are even trying to copyright our DNA - yours and mine; our very essence, owned by someone else. But then this is the very imperative of the system - to extract value from others and accumulate endlessly; to view everything as ultimately capable of being finitely priced; where need rewards greed. Where everything is costed, but nothing, in the end, is truly valued.

So watch this and get to the heart of how it works. No apologies for bad language. It's what they are doing to all of us, our world and its future right now as you read this.



My thanks to Jack Lindblad, candidate for Los Angeles City Council, for linking to this video. More on his campaign HERE

Wednesday, 19 January 2011

Buying or Burying Dignity?

A dreadful headline yesterday:


It speaks for itself - "Michelle Mahoney, 24, and Matthew Small, 25, were on their way when they got stuck in traffic on the way to bury their stillborn baby, who they had named Angel. When they arrived at the graveside they found a small mound of earth and realised their daughter's funeral had gone ahead without them."

The staff at the crematorium were described as being horrified and called the Vicar back to carry out a service for the dead baby, but understandably the bereaved parents remained inconsolable. 

Anyone can of course make a mistake or a bad judgement call and nothing is ever perfect. Those who work in jobs in sensitive areas such as funerals, health and social work have the additional stress of the consequences of a mistake being infinitely more serious emotionally or physically than most people risk.

Yet what struck me about this case, almost as much as the dreadful pain of the distraught parents, was the identity of the undertaker who buried their child without them being there - a contractor with the Cardiff hospital where this sad tale originated. D Caesar Jones was the funeral directors in question - nothing apparently unusual about this until it transpires that this is a mere local subsidiary of a national funeral business, the ironically titled DIGNITY PLC .

Dignity PLC proclaims itself as the "ultimate funeral professionals". It offers advance planning schemes, offers a find a funeral director to steer you to its franchisees, links to the Samaritans and sets out pictures of smiling people to ease you on the way to their bank account. It even provides templates for sympathy letters - so you need never be at a loss for words writing to the bereaved thanks to this Microsoft of the Afterlife.

All very thoughtful - and very worthwhile for their owners as they chalked up a profit of £26 millions in 2009.

I do not know anything about the motives of their shareholders, but it is, with many others of its type, big business making money out of people's most basic needs - in this instance for a dignified exit from life, for time and space to mourn a lost love one.

"DIGNITY" and  "PLC" - can these two monikers logically sit side by side? PLCs are "public limited companies". Under corporate governance law, including after New Labour's botched reforms in the middle of the last decade, PLC's have one sole objective - to maximise the financial return for their shareholders. Any deviation from this by their Officers potentially breaks the law. That is why corporate social responsibility initiatives are never more than revenue-seeking PR campaigns - if they were actually about CSR, those running them would be liable to be fired and even prosecuted for wasting their companies' resources, reducing profits and breaking the law. The UK Government's Business Link encourages businesses to look at CSR because "it can be good for your bottom line" (I.e., profit).

In his book and film, "The Corporation", Joel  Bakan explores the legal fiction, common to most of the western world, that allows PLC's to claim the same legal status as human beings - a PLC is an artificial or legal personality. This ludicrous state of affairs provides all manner of protection for the entity, including being able to claim the right to privacy in its dealings. It also shelters the actual real humans who own shares and benefit from its profits and dividends from any adverse legal and financial consequences from its actions. If it does not pay its suppliers, they are personally immune from its liabilities. If it commits ecocide or manslaughter as a result of bad practices and is sued, they are not financially accountable if it cannot pay its damages. If its officers, driven relentlessly to maximise financial returns for their shareholders, break the law in doing so, it is they who face prosecution, not the often faceless shareholders whom they serve.

Consequently, Bakan characterises the Corporate Personality as essentially psychopathic in its essence - it operates in a totally egocentric, self-interested fashion without conscience or regard for the impact of its actions on individuals, communities, other species or the environment. Beyond those it needs to satisfy its insatiable demand for profits, it has no care for its staff and discards them as soon as they are surplus to requirements.

By contrast, the dictionary definition of dignity , from the Latin root dignus, refers to: "The quality or state of being worthy of esteem or respect; Inherent nobility and worth: the dignity of honest labour."

I pass no judgement on the particular company cited in the story. They are far from alone in seeking to combine an apparent concern for others in their services with maximising the amount of money they make for shareholders who may or may not have any interest or even awareness in what they do - indeed, many shareholders are now other large, faceless PLCs. Consequently, it can be difficult to trace the human identity of many of those who own these fictitious corporate personas - something which may frustrate the efforts of an American woman who, with the assistance of the Green Party of the USA, has taken the law at its word and is now seeking to find a corporate suitor to woo and marry.

In this context, using names like "Dignity" or "Care" or "Kindness" is simply one tool to attract business and harvest money. The people working in such operations may be perfectly decent and caring on an individual basis, and, as Bakan describes, may finish their day going lovingly home to their families and friends, but as corporate entities, such benevolent behaviours would be quite inimical to their purpose.

So the tragic story from Cardiff is sad indeed. But Governments of all hues are committed to nothing but window-dressing when it comes to any reform of our corporate laws, and totally beholden to the market system which has led steadily to larger and larger conglomerates swallowing each other up. Consequently, they have become increasingly remote from those they provide services to, and it is little surprise that such an appalling incident can occur.

Dignity is defined by the Royal College of Nursing as "concerned with how people feel, think and behave in relation to the worth or value of themselves and others." And money can't buy that. Not ever.